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InPractice, Inc. PRIVACY POLICY

Last Updated: October 5th, 2023

InPractice, Inc. (“InPractice,” “us,” “we,” or “our”) is committed to respecting your privacy. This Privacy Policy discloses the privacy practices for InPractice and the ways we collect, use, and disclose personal information in connection with our websites and other online or offline offerings.

 

Please note that this Privacy Policy does not apply to any protected health information that is subject to the Health Insurance Portability and Accountability Act and its implementing regulations that we process on behalf of our customers (“Customer PHI”). Our customers’ respective notice of privacy practices govern their collection and use of this Customer PHI. Our processing of this Customer PHI is governed by the business associate agreements that we have in place with our customers, not this Privacy Policy. Any questions or requests relating to Customer PHI should be directed to the relevant InPractice customer responsible for the Customer PHI.

 

If you wish to contact us about anything in this Privacy Policy, please use the contact details found below.

 

Children

Our website and Services are not directed at children, and we do not knowingly collect any personal information from children.

If we learn that we have collected personal information about a child in violation of applicable law, we will delete that personal information as soon as possible unless we are legally required to retain it.

Whom This Privacy Policy Applies To

InPractice collects personal information from, and therefore this Privacy Policy applies to:

  • individuals who visit our websites and other potential purchasers of our products (“Prospects”);
  • Customers and customers’ invitees (each "User") who register to use the InPractice web-based business and content management solutions (“Services”); and
  • other individuals that we interact with or otherwise collect personal information about.

You do not need to register in order to review the content on our website. 

Personal Information Collected and Used by Us

We collect personal information that you provide to us, personal information we obtain automatically when you use our website or Services, and personal information that we obtain from third-party sources.

Any personal information collected by us may be used for our business purposes. This includes communicating with you regarding the Services.

We need to communicate with our Users so as a part of signing up to become a User, we ask for the following contact information:

  • your name;
  • your email address;
  • your company;
  • your state (where applicable);
  • your country (where applicable); and
  • your contact phone number.

Additionally, we collect billing contact information and/or credit card information from customers for the purpose of collecting payment for the use of the Services.

We also collect technical and usage information from both Users, Prospects, and individuals who visit our digital properties. This information may include your device's Internet Protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, other fields, and other information about how you use our digital properties. We may use this personal information to analyze trends, to administer our digital properties, and to track individuals’ movements around our digital properties.

Personal information about individuals who interact with our sales, marketing, or customer support teams, including in the form of the contact details set out above, may also be also collected.

We may collect personal information from individuals when we attend or host conferences, trade shows, and other events.

If you apply for a job with us, we will collect any personal information you provide with your application, such as your contact information and CV.

Last, we may collect personal information from third-party sources such as publicly or commercially available sources.

We may use any of the personal information we collect to:

  • Operate our business;
  • Provide, maintain, and improve our website and/or Services;
  • Develop new products and services;
  • Create de-identified and/or aggregated data;
  • Process your application if you apply for a job with us;
  • Carry out analytics;
  • Market or advertise to you;
  • Enforce our agreements and policies;
  • Comply with our legal obligations; and
  • Carry out activities you have consented to or that are otherwise permitted by applicable law.

Cookies

Some of the pages on our digital properties use cookies, which are small files that are placed on your Internet browser when you visit our digital properties.

 

Cookies make web surfing easier for you by saving your preferences, and allow us to offer you a more tailored experience in the future by understanding and remembering your browsing preferences.

 

We may also include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.

 

In addition, when you visit our digital properties, third-party advertising partners may set cookies and other tracking tools on your browser to collect information regarding your activities and your device (e.g., your IP address, cookie identifiers, page(s) visited, location, time of day). These advertising partners may use this information (and similar information collected from other services) for purposes of delivering personalized advertisements to you when you visit digital properties within their networks. This practice is commonly referred to as “interest-based advertising”.

 

Where we use cookies on our digital properties, you may block these at any time as your browser or device permits. However, if you block all cookies (including essential cookies), you may not be able to access all or parts of our digital properties.

 

The online advertising industry also provides websites from which you may opt out of receiving targeted ads from organizations that participate in self-regulatory programs. You can access these and learn more about targeted advertising and consumer choice and privacy by visiting the Network Advertising Initiative and the Digital Advertising Alliance.

 

Please note you must separately opt out in each browser and on each device.

 

Public Forums and Testimonials

We may provide public forums like bulletin boards, blogs, or chat rooms on our digital properties. These forums are provided as a service to individuals to help them exchange ideas, tips, information, and techniques related to our services. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. We are not responsible for how others use the personal information you choose to submit in these forums.

We may also post User testimonials on our websites that may contain information such as the Users’ names and titles. 

Sharing Your Personal Information

We may share personal information with the following third parties or categories of third parties:

  • Third-party credit card processors, whom we use to assist us in processing User payments.
  • Our third-party service providers and subcontractors, including those who are providing marketing support, analysis, and public relations services.

Some of the service providers we may use include:

Google Analytics. For more information about how Google uses your personal information, please visit Google Analytics’ Privacy Policy. To learn more about how to opt-out of Google Analytics’ use of your personal information, please click here.

International Transfers of Personal Information

All personal information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have privacy laws that are different from the laws where you live.

Do Not Track

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

Services-Related Announcements for Users

We will send Users Services-related announcements as needed. For instance, when we add software enhancements, we will send email notifications. These emails are necessary for the maintenance of your account with us.

 

Offers and Updates

We may send Users and/or Prospects offers to receive a free trial, demonstration, or other downloadable content, information about our products, educational offers, or our newsletter. We will use your name and email address to send these communications to you.

If you wish to stop receiving such promotional communications, you can email us at info@inpractice.com, call us at (805) 450 1688 or write to us at 7127 Hollister Ave, Suite 25A - 103, Goleta, CA 93117, USA.

Users will still receive non-promotional communications including confirmation emails and customer support updates that are necessary to continue to provide the Services to you.

Disclosures to Protect Us or Others

We reserve the right to disclose personal information as required by law and when we believe that disclosure is necessary or appropriate to protect our, or others’ rights, property, or safety, enforce our policies or contracts, collect amounts owed to us, assist with an investigation or prosecution of suspected or actual illegal activity, and/or to comply with a judicial proceeding, court order, or legal process served on us.

 

Business Transitions

In the event InPractice is involved in a corporate transaction, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personal information may be disclosed, sold, or transferred as part of such a transaction.                                         

Changes in this Privacy Policy

We reserve the right to modify this Privacy Policy at any time in our sole discretion. If we do, we’ll let you know by posting the updated Privacy Policy on our website, and/or we may also send other communications. Please review this Privacy Policy frequently.

External Links

Our websites may contain links to third-party websites. These links are provided for your reference and convenience only and do not imply any endorsement of the activities of such third-party websites or any association with their operators. This privacy policy only applies to the personal information that we collect or which we receive from third-party sources. These third-party websites maintain their own policies regarding cookies and the collection and use of personal information. We assume no responsibility or liability for the actions of such third parties with respect to their collection or use of your personal information. We encourage you to read the privacy policies of every website that you visit through a link on our websites.

 

Contact Us

If you have any questions, concerns, or suggestions regarding our Privacy Policy or our collection, use, or disclosure of your personal information, please contact us at:

 

InPractice, Inc.

7127 Hollister Ave, Suite 25A - 103

Goleta, CA 93117

 

info@inpractice.com

 

+1 (805) 450 1688