---
title: Case Chat Best Practices
description: Best practice to get the most out of Q&A chat.
---

[Skip to content](https://www.inpractice.ai/help/qa-chat-best-practices#main-content)

[![Help Center](https://www.inpractice.ai/hs-fs/hubfs/Help%20Center%20-%20Edited.png?width=477&height=103&name=Help%20Center%20-%20Edited.png)](https://www.inpractice.ai?hsLang=en)

Open main navigation

Close main navigation

- [Go to Account](https://app.inpractice.ai/)

[Go to Account](https://app.inpractice.ai/)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [InPractice Learning Center](https://www.inpractice.ai/help?hsLang=en)
2. [Best Practices](https://www.inpractice.ai/help/best-practices?hsLang=en)

# Case Chat Best Practices

Note: Case Chat is AI and can make mistakes. Please review and verify any responses before relying on them.

### What Case Chat is (and isn’t)

Case Chat lets you ask natural language about a single case's chronology and it's underlying medical records.

**Case Chat can:**

- Answer questions grounded in the case records
- Pull from the Narrative Summary, InPractice Chronology, and underlying medical records
- Filter, search, and understand the records

**Case Chat is not:**

- A substitute for legal/medical judgment
- Perfectly reliable without verification (you should still confirm key facts in the source record)
- A guarantee that every answer is complete—especially when the record is large or ambiguous

### Best results start with good questions

 The more specific you can be about what you're looking for, the better. Include context in your question.

- Ask "***please give me a list of injuries suffered due to the car crash***" rather than simply saying "*injuries*"
- Ask "***give me a table of each provider seen, their specialty, number of visits, and the first and last dates they saw them***" instead of saying "providers"
- Ask "***was there a gap in treatments seeing the physical therapist"*** rather than "gaps in treatment"

 

 

- [Getting started](https://www.inpractice.ai/help/getting-started?hsLang=en)
- [How To's](https://www.inpractice.ai/help/how-tos?hsLang=en)
- [Best Practices](https://www.inpractice.ai/help/best-practices?hsLang=en)

[![image 48](https://www.inpractice.ai/hubfs/image%2048.svg "image 48")](https://www.inpractice.ai?hsLang=en)

Copyright © 2025, InPractice